FAQ

01. How Can I place an order?

You can send us an inquiry, or send us your email address, and we will contact you in time to discuss the details of the order, including your box design, price, shipping method and payment terms. During this process, we will provide you with design drawings and invoices. When you confirm the order details, you can pay the advance payment and we will start arranging the order production.

02. Why do i need a packaging gift box?

A good packaging box can not only protect your product, but also promote your brand information on the contents of the box. It is an additional advertising method that can make your project progress more smoothly.

03. What can you do for custom boxes?

First of all, we support customized box type, material, size, color and printing content, and some special printing processes, etc. Secondly, we can customize different box inner trays according to your products, such as plastic trays, sponge trays, etc. If you need some special designs, such as adding ribbons, windows, etc., please contact us!

04. How do I get the box I need?

During the communication process with you, my designer will design a box rendering for you. At the same time, we can send you some boxes we have already made for your reference. We will confirm the material, size, box shape, etc. of the box with you step by step. When you confirm all the details, we will start production.

05. What is the minimum order quantity? Do you support sample production? How long does it take to produce?

1. Our MOQ is 100 boxes, the more quantity, the lower the unit price

2. We support the production of customized samples and will also send the samples to you

3. Our production cycle is generally 7-15 days (depending on your printing process)

06. How to ensure the production of batch orders?

In each process of box production, we will send you some pictures or videos to ensure that the box is produced according to the design and your ideas.

07. What logistics methods are supported? How long does it take to arrive?

1. Air freight: DHL/FedEx 3-7 days to arrive (recommended <300 boxes)

2. Sea freight: 20-35 days to arrive

If you need to save shipping costs and storage space, you can choose our folding boxes, The transportation method is DDP.

08. How to prevent damage during transportation?

We will customize the outer packaging according to the size of your box, and will affix anti-collision strips to the corners of the box, and will also affix fragile labels to the outer packaging, etc.

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